Terms & Conditions
PRICING
Prices of artworks specified on our website or on a pricelist do not include shipping, insurance and handling costs.
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All taxes and additional fees associated with the artwork, which are not taxes of the Republic of the Philippines, will apply to the customer.
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The client is responsible for providing true, accurate, current and complete information when ordering an artwork through our site or otherwise. Upon placement of an order for goods, the client will be asked to supply certain information relevant to the client’s order including, without limitation: their name, credit card number and the expiration date of credit card (for credit card payments on-site and online), billing address and shipping information.
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The client represents and warrants that they have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any order; and that the information that they supply is true, correct and complete. By submitting such information, the client grants the gallery rights to provide the information to payment processing and/or shipping third parties for the purpose of facilitating the completion of your order.
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If, for any reason, the client’s credit card company declines or otherwise refuses payment of the amount owed for the purchase, the client agrees that we may, at our option, suspend or terminate delivery of service and may require the client to pay any overdue amounts incurred (including third-party chargeback fees or penalties) by other means acceptable to us. In the event legal action is necessary to collect on balances due, you agree to reimburse us for all expenses incurred to recover sums due, including attorney fees and other legal expenses.
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We reserve the right to refuse or cancel a client’s order at any time for certain reasons including, but not limited to: availability of goods, errors in the description or prices of goods, errors in the client’s order, suspected fraud or unauthorized or illegal transaction.
PAYMENTS
Upon confirmation of orders, the gallery will issue a billing statement reflecting amounts payable in connection with the order along with a condition report of the artworks included in the order.
The amounts payable reflected on the billing statement are valid up to three days from the date of issuance. Prices, availability of the artwork and other purchase terms are subject to change upon expiry of the issued billing statement.
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All goods purchased are subject to a one-time payment.
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The safest and fastest payment method for purchases is direct deposit of funds. The client may discuss their preferred payment method. Payment in US Dollars and Philippine Pesos are accepted.
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International clients may contact us directly via email at studio1.gallery@gmail.com for payment processing.
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by your card issuer.
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For check payments, items will be released for delivery or pick up only upon clearance of funds.
SHIPPING AND DELIVERY
All orders will ship to the address provided by the client and/or to any other location agreed upon by the parties while placing the order. All orders will be available for pick up/ shipment upon completion of all necessary documentation pertaining to transportation, address, insurance (optional), tax, etc. and the payment has been realized in full including all relevant additional charges. International shipments may be subject to additional local taxes and/or duties which are the responsibility of the client.
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The Gallery is not responsible for any customs and taxes applied to the client’s order. All fees imposed during or after shipping are a responsibility of the client (tariffs, taxes, custom duties, etc.) Customs charges and import duties differ widely from country to country. For more information on current charges, please contact your local customs office.
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The Gallery warrants that the artwork will at the time of dispatch correspond to the descriptions provided on the condition report attached to the billing statement issued. The shipping address reflected on the issued billing statement will be used for all shipments. Clients are advised to double check their billing and shipping address when placing orders as the gallery is unable to reroute packages once sent.
By default, items will be packed as per condition of the artwork displayed in our gallery, unless the client prefers another manner. The artwork can be framed, box framed, unframed or rolled. Artworks that are unframed and/or unmounted will be shipped in rolled format in protective containers. Items shipped flat with frame are without glass, the gallery cannot provide guarantee for the glass. Items may be packed with glass and frame on request at the client’s risk. The gallery will not be liable to damages caused by the breakage of the glass.
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The gallery will not be held responsible for any delay and/or problem with the shipment of orders caused by the following: (1) force majeure and/or events that are out of the gallery’s control (such as, but not limited to strikes, lock outs, accidents, war, fire) , (2) for reasons related to the shipping provider, (3) an economy closes, so that the gallery’s operations and/or gallery’s suppliers and/or service providers are impaired for whatever reason.
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It is up to the discretion of the delivery person whether to leave the package if the customer isn’t home to accept it. Since the gallery cannot be responsible for lost or stolen packages once there has been proof of delivery, if this a concern, please email studio1.iligan@gmail.com for an alternate address if you anticipate not being in the delivery address to receive your order.
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Domestic Delivery (Philippines)
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After payment is cleared, the gallery will attempt to send the goods via selected delivery method within 5 business days. The client will receive shipment confirmation (bill of lading/ shipping receipt) once orders are shipped.
We ship orders via DHL or AP Cargo nationwide.
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For areas within Iligan City, the client may choose delivery through our in-house personal messenger (delivery rates apply).
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International Delivery
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To facilitate compliance with Section 10 of Republic Act No. 4846, otherwise known as the “Cultural Properties Preservation and Protection Act” as amended by Presidential Decree 374, and Section 11 of Article II and Section 23 of Article VI of the Republic Act No. 10066, otherwise known as "The National Cultural Heritage Act of 2009”, after payment of the artworks are cleared, the gallery will process the necessary clearance for export from the National Commission on Culture and Arts. The client will receive timely and periodical updates on the status of clearance processing.
After the issuance of the required clearances, the gallery will process the artworks for delivery within 5 business days. Final shipping and handling cost can only be calculated upon completion of all necessary export paperwork.